FAQ
FAQ
1. What season are your skirts suitable for?
Our skirts are specifically designed for winter, made with warm fabrics such as wool, tweed, and flannel, making them perfect for colder weather. Many of our styles are versatile enough for layering, allowing you to pair them with coats, tights, and boots for added warmth.
2. How do I choose the right skirt style for me?
The right skirt depends on your body shape and personal style. We offer a variety of lengths and styles, from midi skirts to A-line skirts to pencil skirts. Each product page includes a size guide to help you pick the best fit for your body type.
3. How should I care for my winter skirts?
Most of our skirts are machine washable, but we recommend following the care instructions on the product label. For wool or delicate fabrics, we suggest dry cleaning or hand washing to maintain the quality and durability of the garment.
4. What sizes do you offer?
Our skirts come in sizes ranging from S to XL. Please refer to our Size Guide for detailed measurements to help you choose the best size. If you're unsure which size to order, feel free to contact our customer service team for assistance.
5. Do you offer returns or exchanges?
Yes, we offer returns and exchanges. As long as the skirt is unworn, unwashed, and in its original packaging, you can request a return or exchange within 30 days of receiving the product. Please refer to our Return & Exchange Policy for more details.
6. When will my order arrive?
Standard shipping usually takes 3-7 business days. If you need faster delivery, we offer expedited shipping options. You can select your preferred shipping method at checkout and see an estimated delivery time.
7. Do you ship internationally?
Currently, we only offer domestic shipping. If you’re located outside the country and would like to purchase from us, please contact customer service, and we’ll provide you with more information on international shipping options.
8. How can I contact you?
If you have any questions, feel free to reach out to us via our Contact Us page. Our customer service team is available and will get back to you within 24 hours.
